Randstad RCS Program Manager in Andover, Massachusetts

External Description:

The Program Manager leads the account teams that act as on-site extensions of the clients HR function. The Program Manager is responsible continuously building and maintaining strategic partnerships with clients by understanding their business, strategic direction, processes, and policies with the goal of growing and developing RCS accounts.

This pivotal role is responsible for expanding Randstad’s influence within the client’s accounts while partnering to ensure fulfillment. This role provides day-to-day leadership and management to ensure the client receives the highest level of quality service in a timely and cost-effective manner though the management of full P&L, client relationships and Centralized Delivery relationship management, account management, team management and people development.

The Program Manager will oversee all operations and is responsible executing against goals and identifying opportunities for new revenue streams to sustain and grow RCS Client Delivery business.

Education

  • Bachelor’s degree highly preferred

  • Master’s level work, a plus

Work experience

  • Five to seven years of business experience with a minimum of one in either staffing or in the client’s industry of specialization

Knowledge, skills, and abilities

  • Ability to multi-task and effectively prioritize workload

  • Must work independently and manage multiple priorities in a fast paced environment

  • Intermediate knowledge of MS Office and Outlook

  • Ability to identify customer’s needs and to deliver, decline, or adjust expectations accordingly

  • Strong organizational, analytical, and problem solving abilities

  • Unsurpassed level of professionalism and ability to communicate at all levels of the client organization

Get to know us and find out " What More Could You Do at https://vimeo.com/user14398035/review/78249279/e899d16cab " at Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

For more information please contact Cristen Estey at 603 935 8922 or email cristen.estey@randstadusa.com