Randstad Customer Care Representatives in Benton Harbor, Michigan

Customer Care Representatives

job details:

  • location:Benton Harbor, MI

  • salary:$11.50 - $13.56 per hour

  • date posted:Monday, December 3, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_709974

  • questions:dan.smith@randstadusa.com269/923-8214

job description

Customer Care Representatives

Are you looking for a fresh start in the new year? Are you great at building relationships? Do you have a "Can do Attitude"? Are you a critical thinker that thrives in a challenging work environment? If this sounds like you, we are adding to our team at Whirlpool's Fortune 500 Trade Customer Support center. This is a long-term temp to perm opportunity.

Whirlpool Corporation (NYSE: WHR) is the world's leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers (2017). We offer a professional work environment, weekly pay, 401k, benefits, referral bonuses, product discounts, and so much more! Competitive pay rate $11.50 - $13.56 per hour.

Hours of availability: Monday- Friday 8a-8p, Saturday-Sunday 8a-5p. You may be asked to work extended hours during peak promotions.You will be scheduled a 40 hour work week within the hours of operation.

Responsibilities:

As a Customer Care Representative, you would support our trade partners, consumers and internal process partners. Activities include; working with 3rd party companies, resolving customer inquiries regarding order status and delivery. Troubleshooting and creative problem solving.

Working hours: 8:00 AM - 10:00 PM

Skills:

Effective typing and data entry skills are very important. The ability to multi-task between systems and processes. Candidates will be required to provide top-level service to all callers. Excellent written and verbal communication.

Education:

High School

Experience:

Experienced

Qualifications:

Experience in customer service and/or a call center environment

High school diploma or GED

Advanced education a plus

Logistics knowledge helpful

Qualified candidates will undergo a background and drug screening prior to the completion of the hiring process

Please follow this link and complete the assessment https://interview.harqen.com/interviewnow/56579/7607

Please follow this link and complete the assessment https://interview.harqen.com/interviewnow/56579/7607

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.