Randstad USA Veterans Jobs

Randstad believes in the power of veteran hiring, which taps directly into this nation's greatest asset; an intelligent, diverse and hardworking group of men and women who have earned an opportunity to provide for their families after watching over ours.

Job Information

Randstad Junior IT Support Analyst in Boston, Massachusetts

Junior IT Support Analyst

job details:

  • location:Boston, MA

  • salary:$16 - $18 per hour

  • date posted:Friday, June 21, 2019

  • experience:0 Years

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:462757

  • questions:617-737-4000.

job description

Junior IT Support Analyst

job summary:

Randstad is working with our client in Greater Boston area who is considered one of the Fastest Growing Companies over the past eight consecutive years in a row. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company then this is a great opportunity. We are looking for recent college graduates with outstanding communication skills and technical knowledge and willingness to learn an adapt quickly.

Duties and Responsibilities:

  • Remotely troubleshoot issues on problem calls from clients and technicians.

  • Professionally and accurately handle customer requests including technical inquiries.

  • Answer routine questions regarding service installation, product features, and component-level problems

  • Follow up with customers and internal departments to confirm that issues have been resolved in a timely manner that is satisfactory to the customer.

  • Alternative shifts may be required with this role.

Required Qualifications:

  • Proficient with Microsoft Office products, Word, Excel, Outlook

  • Excellent multitasking ability

  • Strong organizational skills

  • Excellent oral and written communication skills

  • Sound analytical ability, problem solving skills and technical knowledge

  • Highly motivated, energetic, self-starter

  • Great work ethic

  • College degree

For consideration email your resume in MS Word format to Brittany Ela (brittany.ela@randstadusa.com)

location: Boston, Massachusetts

job type: Contract

salary: $16 - 18 per hour

work hours: 9 to 5

education: Bachelor's degree

experience: 0 Years

responsibilities:

Duties and Responsibilities:

  • Remotely troubleshoot issues on problem calls from clients and technicians.

  • Professionally and accurately handle customer requests including technical inquiries.

  • Answer routine questions regarding service installation, product features, and component-level problems

  • Follow up with customers and internal departments to confirm that issues have been resolved in a timely manner that is satisfactory to the customer.

  • Alternative shifts may be required with this role.

qualifications:

Required Qualifications:

  • Proficient with Microsoft Office products, Word, Excel, Outlook

  • Excellent multitasking ability

  • Strong organizational skills

  • Excellent oral and written communication skills

  • Sound analytical ability, problem solving skills and technical knowledge

  • Highly motivated, energetic, self-starter

  • Great work ethic

  • College degree required.

skills: Excel

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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