Randstad USA Veterans Jobs

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Job Information

Randstad Provider Operations Coordinator in Brentwood, Tennessee

Provider Operations Coordinator

job details:

  • location:Brentwood, TN

  • salary:$20.38 per hour

  • date posted:Thursday, June 20, 2019

  • experience:1 Years

  • job type:Contract

  • industry:Health Care and Social Assistance

  • reference:462681

job description

Provider Operations Coordinator

job summary:

JOB SUMMARY:

  • Supports the Provider Relations Field Representative to achieve department goals.

  • Answer incoming telephone inquiries from providers and assist with problem resolution of issues.

  • Coordinate submission of provider to internal departments via contract maintenance forms.

ESSENTIAL FUNCTIONS

Note: The following is not intended to be an exhaustive list of all duties required of this position

Key Duties and Responsibilities

  • Supports the Provider Relations Field Reps to resolve claims and payment issues.

  • Answers incoming telephone inquiries from providers and assist with problem resolution of issues.

  • Root cause analysis of operational and health services issues.

  • Reviews and processes incoming and outgoing paperwork. including directory updates. provider credentialing applications. contract maintenance forms and other related forms.

  • Tracks new contracts through sidewinder.

  • Audits configuration loads on new contracts.

  • Provides office. project management. provider recruitment and data analysis support.

  • Performs special projects as assigned or directed.

Additional Position Responsibilities Optional MINIMUM QUALIFICATIONS Education State the minimum required for the job Education Level Education Details Required/Preferred

  • A High School or GED Required

  • An Associate's Degree in a related field Preferred

Work Experience State the minimum required for the job Experience Level Experience Details Required/Preferred

1+ year of experience in customer service or claims with exposure to problem resolution RequiredNo Experience Required

Licenses and Certifications List professional licenses and certifications associated with this job

Licenses/Certifications Other Licenses/Certifications Required/Preferred

Skills State the minimum required for the job Skill Sets Other Skills Proficiency

  • Demonstrated problem solving skills Beginner

  • Demonstrated interpersonal/verbal communication skills Intermediate

  • Demonstrated written communication skills Beginner

  • Demonstrated organizational skills Intermediate

  • Demonstrated time management and priority setting skills Intermediate

  • Demonstrated analytical skills Intermediate

Technology List technical skills associated with the job

Technology Other Technology Proficiency Required/Preferred

  • Microsoft Outlook Intermediate Required

  • Microsoft Word Beginner Required

  • Microsoft Excel Beginner Required

  • SalesForce Beginner Preferred

  • Sidewinder Beginner Preferred Languages

List all that apply Languages Other Languages Required/Preferred

location: Brentwood, Tennessee

job type: Contract

work hours: 8 to 5

education: Associate's degree

experience: 1 Years

responsibilities:

Key Duties and Responsibilities

  • Supports the Provider Relations Field Reps to resolve claims and payment issues.

  • Answers incoming telephone inquiries from providers and assist with problem resolution of issues.

  • Root cause analysis of operational and health services issues.

  • Reviews and processes incoming and outgoing paperwork. including directory updates. provider credentialing applications. contract maintenance forms and other related forms.

  • Tracks new contracts through sidewinder.

  • Audits configuration loads on new contracts.

  • Provides office. project management. provider recruitment and data analysis support.

  • Performs special projects as assigned or directed.

Additional Position Responsibilities Optional MINIMUM QUALIFICATIONS Education State the minimum required for the job Education Level Education Details Required/Preferred

  • A High School or GED Required

  • An Associate's Degree in a related field Preferred

Work Experience State the minimum required for the job Experience Level Experience Details Required/Preferred

1+ year of experience in customer service or claims with exposure to problem resolution RequiredNo Experience Required

Licenses and Certifications List professional licenses and certifications associated with this job

Licenses/Certifications Other Licenses/Certifications Required/Preferred

qualifications:

Skills State the minimum required for the job Skill Sets Other Skills Proficiency

  • Demonstrated problem solving skills Beginner

  • Demonstrated interpersonal/verbal communication skills Intermediate

  • Demonstrated written communication skills Beginner

  • Demonstrated organizational skills Intermediate

  • Demonstrated time management and priority setting skills Intermediate

  • Demonstrated analytical skills Intermediate

Technology List technical skills associated with the job

Technology Other Technology Proficiency Required/Preferred

  • Microsoft Outlook Intermediate Required

  • Microsoft Word Beginner Required

  • Microsoft Excel Beginner Required

  • SalesForce Beginner Preferred

  • Sidewinder Beginner Preferred Languages

List all that apply Languages Other Languages Required/Preferred ?

skills: Other

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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