Randstad Call Center Representative Inbound in Chandler, Arizona

Call Center Representative Inbound

job details:

  • location:Chandler, AZ

  • salary:$17 per hour

  • date posted:Monday, February 11, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_730349

job description

Call Center Representative Inbound

Our client, a large Financial institution, located in Chandler, AZ is hiring Call Center Reps. this role is paying $17.00 an hour and is Temp-hire!!!

Training: The first 6 weeks will be training from 8:00-5:00 pm

Regular Hours: Various shifts; including Saturdays. 40 hours per week. Shifts can be scheduled between the hours of 7:00 AM - 12:00 AM (midnight), Monday - Saturday

Responsibilities:

Handles more complex escalated customer calls in order to resolve in the most satisfactory manner for all parties concerned. Call s are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails.

Working hours: 7:00 AM - 12:00 AM

Skills:

Requires extensive knowledge of the organization, products and/or services. Possesses high level of technical skills. May require advanced problem solving skills and involve cross selling or up selling other financial products. Typically requires 1 to 3 years of customer services experience. Bachelors degree is not required, but very much preferred.

Education:

High School

Experience:

Experienced

Qualifications:

Financial/banking experience

previous Call Center experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.