Randstad Program Manager IV in Chicago, Illinois

Program Manager IV

job details:

  • location:Chicago, IL

  • date posted:Thursday, February 14, 2019

  • job type:Contract

  • industry:Accommodation and Food Services

  • reference:670980

job description

Program Manager IV

job summary:

Description:

Senior Overall Program Manager will deliver portfolio of impactful projects/programs as assigned, and serve as change agent driving adoption of Client's Program Management Lifecycle (PMLC) at Chicago.

  • Responsible to provide direction, prioritization and structure to enable efficient implementation of assigned projects and initiatives

  • Responsible for directing the implementation of strategic planning, leading and directing all aspects of major, diverse, and highly complex programs impacting the operation

  • Owns hands-on delivery of programs

  • Will coordinate with PMs from Corporate Real Estate, Client Operations, Technology and Corporate Support Center as the overall Program Manager reporting Portfolio status

  • Provides specialized technical aviation knowledge or equivalent, program management expertise, business acumen, and leadership skills to facilitate the identification and management of all interdependencies and areas of risk

  • Will adhere to the UA Program Management Life Cycle framework and all policy, procedure, guidelines as applicable

KEY DUTIES, RESPONSIBILITIES AND ACTIVITIES

  • 40% - Lead and manage projects as assigned, both tactical and strategic

  • 40% - Deliver high quality artifacts and outcome through all phases of PMLC including Envision, Design, Build, and Activate as needed to realize measurable business results

  • 10% - Coach, guide, train project team members and other PMs on EDBA, PMLC and related artifacts and deliverables

  • 10% - Assist team members and research operational and performance data to provide statistics, trends, and reporting that inform leadership steering and decision-making, and as assigned

EDUCATION/CERTIFICATION

  • Undergraduate degree in business, technical, or aviation related discipline required

  • Advanced degree preferred

  • Project Management (PMI) Certification (Preferred)

  • Lean Six Sigma certification (Preferred)

KNOWLEDGE/SKILLS

  • Experience managing multiple large, complex projects across multiple functions

  • Experience managing and mentoring project management staff

  • Proven expertise successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources

  • Experience presenting, escalating, and providing solutions to senior leadership

  • Demonstrated experience delivering measurable business benefit through project execution

  • Strong interpersonal, verbal and presentation skills

  • Demonstrated proficiency in facilitating, delegating and motivating cross functional groups or activities

  • Exposure with change management/facilitation, enterprise communication and training

  • Highly organized, and the ability to multi-task competing priorities

  • Provide leadership, guidance, influence and mentoring for project teams

  • Experience with process/system mapping and analysis

  • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

  • Experience with process/system mapping and analysis

  • Proven project management experience

  • Ability to manage business and technical resources with an integrated project plan

  • Experience presenting, escalating, and providing solutions to senior leadership

  • Experience working within SDLC/PMLC and a track record of delivery

  • Microsoft Suite - Word, Excel, PowerPoint, Visio and Project proficiency

EXPERIENCE

  • 7+ years work experience

  • 5+ years managing projects

  • Demonstrated successful project delivery using fundamentals of PMBOK practices/methodologies

  • Demonstrated successful execution using SDLC, PMLC, DMAIC or DFSS methodology

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

  • Has discretion in making tactical decisions; provides input on strategic decisions to management as required. Decisions and achievement of results could have a significant impact on the group's overall performance. Effects could be long-lasting; expected to be creative to develop high-impact changes in processes or strategies.

*ADDITIONAL NOTES FROM HIRING MANAGER*

  • Need is for a true Overall Program Manager to apply PMLC methodology, develop plans, and keep people moving with a more structured approach.

  • Will coordinate facility, IT, and process improvement projects across the Client. Will need to be prepared for a very large, complex portfolio ($6B budget) that encompasses the complexities and size that comes with the inclusion of IT, Corporate Real Estate, Client Operations, Corporate Support Center, and other enabling teams.

  • Will work with business lead to coordinate project plans and scheduling.

  • Will be setting up a PM office function in O'Hare, aligned with the Global Ops PMO.

  • Must have cross-departmental PM experience.

  • Airline experience highly preferred.

  • Manager is looking for someone energetic with strong interpersonal skills to build relationships and earn trust and credibility quickly. Must be able to demonstrate how they will add value.

  • Experience with Microsoft Project for developing plans and Visio for process mapping required, in addition to Excel and PowerPoint. Must be able to interact with all levels and present to different audiences.

  • VP is very analytical and data driven, so someone who is able to pull, analyze, and summarize findings is essential.

  • Candidates must be legally authorized to work in the US without sponsorship. There is potential to convert to full time employment.

  • 10% travel required.

  • Requires Client badging.

  • Manager would like to utilize phone screens as a first round, followed by a F2F interview in Chicago.

  • Attached project deliverable tracker required with each submittal.

location: Chicago, Illinois

job type: Contract

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Responsible to provide direction, prioritization and structure to enable efficient implementation of assigned projects and initiatives

  • Responsible for directing the implementation of strategic planning, leading and directing all aspects of major, diverse, and highly complex programs impacting the operation

  • Owns hands-on delivery of programs

  • Will coordinate with PMs from Corporate Real Estate, Client Operations, Technology and Corporate Support Center as the overall Program Manager reporting Portfolio status

  • Provides specialized technical aviation knowledge or equivalent, program management expertise, business acumen, and leadership skills to facilitate the identification and management of all interdependencies and areas of risk

  • Will adhere to the UA Program Management Life Cycle framework and all policy, procedure, guidelines as applicable

  • 40% - Lead and manage projects as assigned, both tactical and strategic

  • 40% - Deliver high quality artifacts and outcome through all phases of PMLC including Envision, Design, Build, and Activate as needed to realize measurable business results

  • 10% - Coach, guide, train project team members and other PMs on EDBA, PMLC and related artifacts and deliverables

  • 10% - Assist team members and research operational and performance data to provide statistics, trends, and reporting that inform leadership steering and decision-making, and as assigned

qualifications:

  • 7+ years work experience

  • 5+ years managing projects

  • Demonstrated successful project delivery using fundamentals of PMBOK practices/methodologies

  • Demonstrated successful execution using SDLC, PMLC, DMAIC or DFSS methodology

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

  • Has discretion in making tactical decisions; provides input on strategic decisions to management as required. Decisions and achievement of results could have a significant impact on the group's overall performance. Effects could be long-lasting; expected to be creative to develop high-impact changes in processes or strategies

skills: Experience managing multiple large, complex projects across multiple functions

  • Experience managing and mentoring project management staff

  • Proven expertise successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources

  • Experience presenting, escalating, and providing solutions to senior leadership

  • Demonstrated experience delivering measurable business benefit through project execution

  • Strong interpersonal, verbal and presentation skills

  • Demonstrated proficiency in facilitating, delegating and motivating cross functional groups or activities

  • Exposure with change management/facilitation, enterprise communication and training

  • Highly organized, and the ability to multi-task competing priorities

  • Provide leadership, guidance, influence and mentoring for project teams

  • Experience with process/system mapping and analysis

  • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

  • Experience with process/system mapping and analysis

  • Proven project management experience

  • Ability to manage business and technical resources with an integrated project plan

  • Experience presenting, escalating, and providing solutions to senior leadership

  • Experience working within SDLC/PMLC and a track record of delivery

  • Microsoft Suite - Word, Excel, PowerPoint, Visio and Project proficiency

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.