Randstad Part Time Call Center Representative Inbound in Cleveland, Tennessee

Part Time Call Center Representative Inbound

job details:

  • location:Cleveland, TN

  • salary:$11 per hour

  • date posted:Friday, November 30, 2018

  • experience:Entry Level

  • job type:Temporary

  • industry:Communications

  • reference:S_709730

  • questions:crystal.tinsley@randstadusa.com423-559-3650

job description

Part Time Call Center Representative Inbound

Are you looking to take a step up from your current customer service position and work for an Award Winning Call Center in Cleveland, TN with ample growth opportunities? We are seeking Care Experts who are passionate about helping our consumers and who enjoy working in an eXperience center that ranks some of the top scores in engagement among the industry. This dynamic person will answer consumer questions regarding appliances, primarily via phone. While Customer Service is our primary function, we have unique sales opportunities for most calls where your ability to sell will earn you commission based bonuses on top of your hourly rate.

Responsibilities:

Seeking agents that are available to work a part time schedule within hours of operation. Monday-Friday 8AM-8PM with possible Saturday shifts available for extra hours! Answering inbound calls from consumers to schedule service and trouble shooting. Must be willing to train for 2 weeks Monday-Friday, from 8AM-NOON, OR 1PM-5PM EST.

Schedules offered:

2:00PM-7:00PM

3:00PM-8:00PM

9:00AM-2:00PM

10:00AM-3:00PM

Working hours: 8:00 AM - 8:00 PM

Skills:

  • This position is a PART TIME 20+ HOUR work week.

WORK ENVIRONMENT:

Whirlpool is an award winning call center with ample growth opportunities. We are seeking- new Customer Care Experts for 2018. Whirlpool Cleveland has experienced ample growth this year, which has led to more than 200 new Customer Care Agent positions. We are seeking people who are passionate about helping our consumers and who enjoy working in an eXperience center that boasts some of the top engagement scores among the industry. This dynamic person will answer consumer questions regarding appliances, primarily via phone. While Customer Service is our primary function, we have unique sales opportunities for most calls where your ability to sell will earn you commission based bonuses on top of your hourly rate. High performers earn the opportunity to receive pay increases during the first year while also working to become permanent with Whirlpool.

This is an opportunity that you should explore if you are a hard worker and are interested in a job that provides:

-a great work environment

-recognition and rewards for employees

-great benefits

-an opportunity for career advancement in a top performing company

-Paid commissions

Education:

High School

Experience:

Entry Level

Qualifications:

  • This position is a PART TIME 20+ HOUR work week

  • One year customer service experience

  • Call center experience a plus

  • High School Diploma or GED

  • Excellent verbal and written communication

  • Intermediate computer skills and Windows experience

  • Keyboard proficiency (35 wpm)

  • Problem solving ability

-Sales mindset desired

Apply Today

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.