Randstad Learner Experience in Florham Park, New Jersey

Learner Experience

job details:

  • location:Florham Park, NJ

  • salary:$24 - $27 per hour

  • date posted:Wednesday, February 13, 2019

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:670779

job description

Learner Experience

job summary:

The L&D Learner Experience team ensures the successful delivery of learning programs/events by providing outstanding client service and teaming effectively across various functional groups. Supports the planning, logistics, delivery, registration, travel, venue, and may include instructor sourcing and onsite program operational support.

location: Florham Park, New Jersey

job type: Contract

salary: $24 - 27 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

-Leveraging technology to support on demand and live, instructor-led training;

-Learning Management System (LMS) functionality to enhance the learner experience; and,

-Establishing effective networks and supervise onsite resources to accomplish implementation of L&D program;

-Operational expertise in implementation of large scale events, process and logistics planning, onsite event set up

-Experience managing event logistics, e.g. hotels, restaurants, transportation, registration, A/V production, and other vendors;

-Maintaining project economics while maintaining flexibility for unanticipated issues;

-Leveraging basic-level project management skills to plan and support manage the implementation of programs nationally, within a market, and/or in a virtual environment;

-Managing multiple priorities and pro-actively troubleshooting and problem solving on a real-time basis, escalating as appropriate;

-Learning to use databases and other tools used to manage the scheduling and delivery of courses in the markets;

-Leveraging presentation and communication skills to effectively work with clients and other team members; and,

-Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.

-Experience leading registration work streams and using Learning Management Systems

-Developing communications for program participants, actively using accurate formats and modern technology

qualifications:

  • Bachelor degree or equiv experience preferred

  • Strong excel/sheets skills (i.e. pivots, reporting, etc.)

  • Learning Management System (LMS) or comparable system knowledge, Cvent or Starcite system experience,

  • Project management/managing multiple priorities, writing skills (clear concise emails, announcement writing, etc.), on-site event experience.

skills:

  • Client service mindset

  • Ability to manage multiple priorities

  • Strong presence and communication skills

  • Self sufficient with strong initiative and willingness to learn

  • Strong knowledge of Microsoft applications, Google platforms, and cloud based tools

  • Experience in a professional services firm or equivalent

  • Strong attention to detail

  • Preferred experience relevant to specific role

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.