Randstad Bilingual Representative in Folsom, California

Bilingual Representative

job details:

  • location:Folsom, CA

  • salary:$12.50 per hour

  • date posted:Monday, December 3, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_710143

  • questions:katie.ayers@randstadusa.com602-200-3916

job description

Bilingual Representative

Randstad is currently hiring for one of the largest HR consultation firms! The local office for this company in Folsom is in high demand of bilingual candidates for several ongoing projects between now and the beginning of 2019. For applications, please apply directly to this posting.

Responsibilities:

Responds to customer phone inquiries in a prompt, courteous and concise manner. Provides callers with an unbiased information to assist customers with application and eligibility requirements. Accesses, reads, and interprets customers and provider data elements within customers application. Performs accurately all data entry functions to reflect customer activity/transactions. Answers customer questions and assists in problem resolution. Assists customers in the enrollment process. Documents all customer encounters in clear and concise logs.

Working hours: 11:00 AM - 7:00 PM

Skills:

Background in health care, human services, or customer service. Knowledge of Texas health and social services programs, and geographical area. Experience in data entry and call centers. Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner. Excellent organizational, interpersonal, written, and verbal communication skills. Ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously.

Education:

High School

Experience:

Entry Level

Qualifications:

High school diploma, GED, or equivalent certification; other combinations of education and experience will be considered.

Following languages are being considered at this time: Spanish, Khmer/Cambodian, Laotian, Japanese, and Cantonese.

Jump-start a new career in professional customer service!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.