Randstad Call Center Representative in Folsom, California

Call Center Representative

job details:

  • location:Folsom, CA

  • salary:$15 - $15.50 per hour

  • date posted:Friday, December 7, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_711833

  • questions:danielle.denton@randstadusa.com770/303-6821

job description

Call Center Representative

Randstad has an exciting opportunity currently available in the Folsom area! We are looking for experienced Call Center Representatives to join this growing team!

Working schedule: Monday- Friday, between the hours of 8:00AM-7:00PM (must have some flexibility to work assigned shifts).

Responsibilities:

-Assist customers with application and eligibility requirements and program questions

-Ability to take appropriate action based on the results of member information

-Complete the eligibility determination process.

-Assists callers in problem resolution, as needed.

-Performs data entry functions with the use of imaged documents.

-Responds to customer phone inquiries in a prompt, courteous, professional and concise manner.

Skills:

Typing skills- 35 WPM

Customer Service

Ability to perform comfortably in a fast-paced, deadline-oriented work environment

Ability to successfully execute many complex tasks simultaneously

Ability to work as a team member, as well as independently.

Education:

High School

Experience:

Experienced

Qualifications:

High School Diploma or Equivalent

1-3 years Call Center Experience

If you are interested in learning more about this opportunity, please feel free to contact us!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.