Randstad Client Service Rep in Fort Washington, Pennsylvania

Client Service Rep

job details:

  • location:Fort Washington, PA

  • salary:$16 - $20 per hour

  • date posted:Monday, December 3, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_710194

  • questions:brittany.robinson@randstadusa.com610-975-9244

job description

Client Service Rep

Our client in the Greater Fort Washington area is currently seeking a Client Relations Manager/ Account Manager to join their growing team. This opportunity's pay rate will be based upon candidate's experience between $16 and $20 per hour. Please see the experience and qualifications below our client desires for applicants.

Responsibilities:

- Order management : SAP system , order management

- Creating new customer in SAP

- Maintains customer pricing and product information in SAP

- Checking stock in the system based on the ATP (available to promise ) system

- Maintains customer statement in SAP updating with new information if needed.

- Schedule appointment for the delivery with customer

- Processing customer payments; disputing shortages; process and clear penalties;

- Creating return in case customer will reject the load

- Creating customer credit note and debit notes

- Insuring customer statements are clear and processed in timely manner

- Resolve in the shortest time possible eventually deductions

- Generate Sales Report by customer, items

- Managing customer complaints, registering them into the SAP system dividing them by service or technical complaints

- Customer promotional activities, managing customer rebates, dispenser program, growth rebates and issue a load price credit notes

- Registering promotional cost related to promotional activity as trade show, customer audit, catalogues

- Ability to research EDI transaction issues

Working hours: 8:00 AM - 5:00 PM

Skills:

  • Proficiency using Microsoft Office, including Excel

  • Knowledge of WordPress, Highrise, Constant Contact, Monday.com

preferred, but not required

Education:

High School

Experience:

Experienced

Qualifications:

  • Must have excellent written and oral communication skills at all levels

within an organization, including a high level of interpersonal skills to

handle sensitive and confidential situations

  • Must be flexible, organized and able to work in a fast-paced environment

with proven ability to take initiative and work collaboratively with team

members

  • Able to take direction

  • Quick-study

  • Efficient

  • Self-motivated

  • Positive, can-do attitude

If you are interested please apply directly to this posting and send your resume in a Word Document to brittany.robinson@randstadusa.com.

Your information will be reviewed by a recruiter; however, due to the large volume of resumes we receive, we are not able to respond directly to all applicants. Your resume submission is confidential and your materials will not be presented to a client without your specific consent. For a complete listing of our job openings, please visit us at www.randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.