Randstad Sales Coordinator in Hayward, California
salary:$16 per hour
date posted:Monday, January 21, 2019
job type:Temp to Perm
Receives and processes orders for materials and merchandise. Tracks orders, updates status and notifies customers of changes in delivery schedule. Maintains records of prices, delivery dates, inventory and other data related to each transaction, responds to customer inquiries by telephone or email regarding inventory. Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Analyze a customer's needs and refers to other departments for follow up as needed. Reports to Accounting Manager. Works under minimal supervision.
Monday - Friday
8am - 5pm
Order Processing: Receive orders, verify in accounting software that items on a PO are current and in stock, verify that clients are within their credit terms, confirm receipt and availability with customers, informing the customers of estimated delivery date, or quoted freight charges if applicable, inputting orders into accounting software, communicating efficiently with warehouse staff regarding orders. Scheduling/coordinating deliveries. Receive and post payments to customer account.
Invoicing: Creating sales order and invoices for all orders in accounting software, ensuring the customer is within their credit terms, determining the reason for returned products and creating credit memos.
-Record Keeping/Filing: Keeping a daily filing system for inventory related tracking documents and all customer related documents. Filing should be daily into customer files.
Customer Service: Communicating on the phone and via email with the customers, properly answering customer questions, customer concerns, receiving purchase orders, and taking messages in a professional manner.
Inventory Control: Provide up to date, real-time updates of all inventory levels when requested. Work closely with the Operations Manager and warehouse personnel to ensure that software system matches actual on hand inventory.
Working hours: 8:00 AM - 5:00 PM
Ability to prioritize, multi-task, and meet deadlines in fast paced environment.
High degree of accuracy and attention to detail.
Strong organizational and data management skills.
Basic understanding of invoicing and crediting processes.
Strong written and verbal communication skills and customer service orientation.
Proficiency in English and in MS Office.
Problem solving skills.
Ability to work efficiently with a team.
Education: HS diploma or GED
Job Field: 2+ years working experience in customer service, logistics, or related area preferred.
If interested, please apply to this online posting today or email your resume directly to firstname.lastname@example.org. Let's get you started as soon as possible.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.