Randstad Bilingual Customer Service Representative in Louisville, Kentucky

Bilingual Customer Service Representative

job details:

  • location:Louisville, KY

  • salary:$15 - $15.50 per hour

  • date posted:Thursday, December 6, 2018

  • experience:Experienced

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_711343

  • questions:teri.carlson@randstadusa.com502-583-1237

job description

Bilingual Customer Service Representative

Are you a person who enjoys the phone and assisting people in their problems? Are you fluent in Spanish and English? Can you navigate through a person's problem in both languages? We are hiring for Customer Service Call Center Agents in Louisville to start in Mid-December. If you're looking for a position to start quickly with the experience and language requirements, this position is for you.

Responsibilities:

Answering inbound calls from customers and clients to assist in tax preparation queries

Research and respond to all problems/concerns via call or email for the customer need

Update information and document in the computer system

Working hours: 9:00 AM - 5:00 PM

Skills:

Excellent verbal and written communication skills (in English and Spanish) for effective interaction

Effective problem solving and conflict resolution

Strong Computer skills and data entry

Education:

High School

Experience:

Experienced

Qualifications:

High School Diploma or GED

At least 2 years experience in a Call Center Customer Position

Bilingual in Spanish/English

Working knowledge of Microsoft Word/Excel

Apply at the application provided and contact Randstad with any questions or concerns. Email or Call Teri: teri.carlson@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.