Randstad Customer Service Representative in Marlborough, Massachusetts

Customer Service Representative

job details:

  • location:Marlborough, MA

  • salary:$17 per hour

  • date posted:Tuesday, November 27, 2018

  • experience:Entry Level

  • job type:Temporary

  • industry:Manufacturing

  • reference:S_708217

  • questions:carson.menezes@randstadusa.com508-634-1388

job description

Customer Service Representative

Our client in Marlborough, MA is looking for a Customer Service Representative to join their team until March 2019! This position is full time, Monday-Friday 9:00am-6:00pm, and pays $17/hr.

Training hours: Monday-Friday 8:30am-5:00pm OR 9:00am-5:30pm

Responsibilities:

Enter fax, phone, and email orders for multiple divisions into Oracle Order Management.

Respond to customer inquiries via phone, fax and email including making changes to existing orders, proof of delivery, order status, sales contact information, etc.

Follow up to ensure appropriate documentation has been received or actions have been taken when necessary.

Assist with other projects or departmental tasks as assigned

Working hours: 9:00 AM - 6:00 PM

Skills:

  • Excellent multi-tasking and organizational skills.

  • Highly proficient using a PC, the internet and MS Office applications especially Outlook.

  • Advanced attention to detail skills.

  • Ability to communicate clearly and professionally, both verbally and in writing.

  • Experience being in a call queue, and reviewing purchase orders in an order management system.

  • Oracle experience preferred.

  • Positive, can-do attitude and the ability to work successfully in a team environment.

  • Flexibility with regard to schedule during quarter end, or peak volume times is required. -

  • Punctual, regular and consistent attendance.

Education:

No Degree Required

Experience:

Entry Level

Qualifications:

We are looking for candidates with at least 1-2 years of customer service experience in a professional setting.

Interested in applying to this role? Please apply directly to this posting with your most updated resume and one of our experienced Staffing Managers will call you ASAP!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.