Randstad Customer Service Intermediate level in Memphis, Tennessee

Customer Service Intermediate level

job details:

  • location:Memphis, TN

  • salary:$12 per hour

  • date posted:Friday, December 7, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Business Services

  • reference:S_711826

  • questions:melanie.brick@randstadusa.com901-766-9305

job description

Customer Service Intermediate level

The Customer Service Representative is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax.-Assists the manager to maintain compliance with client's program specifications and company policies and procedures.- Manage communications proactively to ensure the most effective and timely service is provided.- May be required to assist with and/or perform all work assignments generally performed by other hourly employees (Account Specialists, Claims Processors, Data Entry Clerks, and Shippers). May also assist with special projects and the preparation of reports.

Responsibilities:

Responsible for acting as backup to the Account Specialist and must be able to perform all Account Specialist duties, when requested.- Position is temporary to permanent for the right candidate.

Working hours: 8:00 AM - 5:00 PM

Skills:

--Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel.-

--General mathematical, spelling, and grammar skills.

--Basic understanding of accounting principles.

--Minimum of one year work experience in customer service or related field is desired.

Education:

High School

Experience:

Experienced

Qualifications:

  • Organizational skills and time management skills are needed to manage multiple tasks/priorities.

Excellent data entry and Microsoft Word skills needed to be successful in the role. Assessments will need to be completed.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.