Randstad Content Creator in Minneapolis, Minnesota

Content Creator

job details:

  • location:Minneapolis, MN

  • salary:$62 - $65 per hour

  • date posted:Thursday, December 6, 2018

  • job type:Contract

  • industry:Finance and Insurance

  • reference:659924

job description

Content Creator

job summary:

The content writer/strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects across multiple interactive platforms.

We will need someone who will work with a developer, researchers and experience architects designing and testing one set of functionality (Customer Profile - phone numbers, addresses, consent pages, etc) that will be shared across customer and employee facing channels. It will be a mix of leveraging existing styles in our old and new brands, but working collaboratively with my team to ideate, design, create and test - with some iteration of those designs built in.

location: Minneapolis, Minnesota

job type: Contract

salary: $62 - 65 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

  • Work in a cross-channel environment writing for desktop/laptop, mobile devices, ATM, IVR and brick-and-mortar locations

  • Collaborate with UX peers (visual designers, experience architects, researchers and prototypers) to create world-class customer experiences

  • Provide professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites and user interfaces

  • Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct

  • Write a variety of digital content as needed, including on-screen instructional/directional copy, informational content and marketing pages, navigational elements, form field labels and messaging, error messages, contextual help messages, alert messages and FAQs

  • Update content logs, copy documents and other documentation systems

  • Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders

  • Participate as an observer in user interviews and usability test sessions

qualifications:

  • 3 years of professional experience writing for websites, mobile apps, software, or other digital platforms; transactional

skills:

  • Strong interactive writing/editing skills (WORK SAMPLES REQUIRED) - 3 years

  • Experience collaborating with large teams using outstanding communication skills - 3 years

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.