Randstad Customer Service EntryLevel in Monterey Park, California

Customer Service EntryLevel

job details:

  • location:Monterey Park, CA

  • salary:$15.32 per hour

  • date posted:Tuesday, November 27, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_708335

  • questions:victoria.berretta@randstadusa.com999/999-9999

job description

Customer Service EntryLevel

Randstad is hiring immediate call center representatives with a large health insurance company in Monterey Park

Pay: $15.32

Location: Monterey Park; zip code 91755

Working Hours: Monday-Friday, 8am-4:30pm

Duration: Temp to potential perm assignment


-Make outbound calls to providers and request medical records via fax, remote access, phone call or site visits as needed.

-Receive and review medical records for completeness and content prior to sending for Clinical review and abstraction.

-Receive invoices for medical records and submit for payment. Identify risks in the course of provider outreach that may impact project deadline and escalate.

-Manage and maintain HEDIS files and records.

-Provide administrative support, including generating correspondence, organize mass mailings, coordinate schedules and training.

-Participates actively in ensuring that all state and federal rules and regulations are followed as they apply to this position.

-Abides by all applicable laws and regulations as mandated by state and federal laws and prevents being excluded or sanctioned from any state and/or federal programs as they pertain to healthcare.

-Be an active part of a team and promote a positive work environment.

-Prioritize tasks and projects to meet deadlines. Other duties as assigned

Working hours: 8:00 AM - 4:30 PM


-Previous call center experience

-Health insurance knowledge is required

-Organizational skills

-Ability to perform comfortably in a fast-paced, deadline-oriented work environment

-Must be able to work independently and have critical thinking skills


High School


Entry Level


-High school diploma, GED, or equivalent certification

Please apply or send resumes to victoria.berretta@randstadusa.com to be considered ASAP! A recruiter will reach out to you as soon as today if you are qualified for this opportunity!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.