Randstad Customer Service Representative in Norcross, Georgia

Customer Service Representative

job details:

  • location:Norcross, GA

  • salary:$12 per hour

  • date posted:Tuesday, November 27, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_708155

  • questions:alex.beller@randstadusa.com678-417-8818

job description

Customer Service Representative

We are seeking Customer Service Representatives in Gwinnett County that are able to work various shifts since this particular location is staffed 24/7 and 365 days per year. This is a temp to hire position for the right candidate and the starting pay rate is $12.00 per hour. Apply today, the training class is looking to start next week.

Responsibilities:

.ESSENTIAL FUNCTIONS

? Providing support to customers, constantly focusing on creating the best experience for the customer and looking for innovative approaches to solving problems

? Helping customers navigate our products and facilitating/owning the swift resolution of any customer concerns or questions

? Escalating issues that require a technology fix or management intervention to the appropriate stakeholders within the organization

? Develop a trusted relationship with internal partners and clients to become an advisor/business partner to them

? Work effectively in a team support environment to create a team environment

? Other duties as assigned

Working hours: 4:00 PM - 1:00 AM

Skills:

Requirements

-1-2 years of call center/customer service experience

-Ability to work various shifts, 5 days per week and both weekend days are included.

-Must type a minimum of 25 words per minute

Education:

High School

Experience:

Experienced

Qualifications:

.REQUIRED EDUCATION AND EXPERIENCE

? High School Diploma or Equivalent

? Minimum of 2 years customer service experience in like environment, or selected based on potential

.POSITION TYPE AND EXPECTED WORK HOURS

This is a full-time position, work hours will vary, and range based on 24 x 7 operation, Saturday and Sunday work is required. Regular and consistent attendance is an essential function of this position

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.