Randstad Customer Service in Saint Petersburg, Florida
location:Saint Petersburg, FL
salary:$14 per hour
date posted:Tuesday, May 21, 2019
job type:Temp to Perm
industry:Administrative and Support Services
Duration: 1 Year Contract (Temp to hire based on performance and attendance, and business need)
Start Dates: Long term contract
Hours: Monday - Friday 9am - 5:30pm, with OT available
Please make sure your resume is detailed and clean. The hiring manager will be making job offers based off of resumes.
-Scheduling in-home services and assisting with nurse practitioners
-Practice exceptional customer service and telephone techniques
-Deliver verbatim scripting.
-Ability to maintain patience and professionalism with plan members.
-Ability to listen to members and multi-task.
-Ability to utilize rebuttals and address member concerns in a detailed manner.
-Maintain member confidentiality and follow all HIPAA guidelines.
-Demonstrate the ability to navigate multiple systems in order to schedule nurse practitioner appointments.
-Ability to meet quality assessments standards and call monitoring requirements
-Cooperate with co-workers and management while working toward department goals
-Maintain center standards for performance and productivity
-Follow all center policies and procedures.
Working hours: 9:00 AM - 5:30 PM
-6 months prior call center experience in sales, education, customer service, collections, or similar (required)
-Computer and typing skills (Data entry)
-High School diploma or GED equivalency
-18+ years of age
-Drug Test, background screen, prior employment and education verification
Please apply online. After applying online, resumes may be sent to firstname.lastname@example.org with "CSR-St.Pete" in the subject line of the email.
Please make sure your resume is detailed, accurate and presentable. The hiring manager will be making job offers based off resume review. Thank you!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.