Randstad Sr Customer Service Rep in Salt Lake City, Utah

Sr Customer Service Rep

job details:

  • location:Salt Lake City, UT

  • salary:$15.50 per hour

  • date posted:Thursday, December 6, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_711332

job description

Sr Customer Service Rep

Contract duration: 12/17/2018 to 06/17/2019

Possible temp to perm opportunity for the right candidate

Schedule: Training will be M-F 8am- 4:30pm MT for 3 weeks. After training candidates must be available to work 1 weekend date per week, hours either Sun- Thur or Tues- Sat between the hours of 6am- 10pm (8 hour shifts)

Hourly pay rate: $15.50

Responsibilities:

Primary Responsibilities:

  • Taking inbound calls from consumers

  • Handling and researching issues over the phone

  • Utilizing the computer database to verify and document information

Working hours: 8:00 AM - 4:30 PM

Skills:

Soft Skills:

  • Ability to navigate a computer while on the phone

  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each

product

  • Ability to remain focused and productive each day though tasks may be repetitive

Education:

High School

Experience:

Entry Level

Qualifications:

Required Qualifications:

  • 1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an

office setting environment using the telephone and computer as the primary instruments to perform job duties

  • An education level of at least a High School Diploma or GED

  • Authorization to work in the United States

  • Available to work 40 hours per week anytime within the operating hours of the site

  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer

system applications

After applying online you may send your resume to suzy.courcy@randstadusa.com with "Sr.CSR_West.Valley" in the subject line.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.