Randstad Call Center Specialist- Bilingual in San Antonio, Texas

Call Center Specialist- Bilingual

job details:

  • location:San Antonio, TX

  • salary:$15 per hour

  • date posted:Monday, January 21, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_724300

  • questions:danielle.denton@randstadusa.com770/303-6821

job description

Call Center Specialist- Bilingual

Randstad has an exciting opportunity currently available in the San Antonio area! We are looking for energetic Call Center Specialists to join this growing team.

Responsibilities:

As a Call Center Specialist, you will be responsible for taking inbound calls from customers, verifying account information and identifying the customer?s needs. Specialists will be well versed in products and services and will be able answer customer?s inquiries. Specialist will take ownership to resolve customer complaints and drive customer satisfaction and retention.

Working hours: 7:00 AM - 10:00 PM

Skills:

-Effective verbal and written communication with both external and internal customers

-Engage in interactive dialogue with customers through active listening

-Approach problems logically and with good judgment to ensure the appropriate customer outcome

-Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

-Fluency in Windows Operating Systems and Microsoft Office tools

Education:

High School

Experience:

Experienced

Qualifications:

-High School Diploma or equivalent required

-Minimum of one year of customer interaction or customer support experience required, preferably in a Call Center Environment

Please feel free to contact us if you have any questions about this exciting opportunity!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.