Randstad Accounts Receivables Call Center Representative in San Diego, California

Accounts Receivables Call Center Representative

job details:

  • location:San Diego, CA

  • salary:$20 - $22 per hour

  • date posted:Wednesday, December 5, 2018

  • experience:Experienced

  • job type:Temporary

  • reference:S_710868

job description

Accounts Receivables Call Center Representative

Are you an analytical individual? Do you enjoy working with numbers and are detailed-oriented? Are you able to multi-task and resolve discrepancies at the same time? If so, one of the largest healthcare and insurance providers is seeking driven individuals to join their organization.

If you have a positive and professional demeanor as well as understand the importance of keeping loyal customers happy, this is perfect for you!

*Feel free to apply by emailing me at widlyn.daniels@randstadusa.com a MS Word version of your resume then contacting me on my direct line by 954.308.1021 or texting me at 707-733-3120 *

Duration: 3 months (Temp)

Shift/hours: Full-time, 40 hours per week, Mon-Fri

Location: close to California Department Fish and Wildlife & between Ruffin Rd and Murphy Canyon Rd

The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities. You will also perform database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.

Responsibilities:

Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue and membership records

Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and terminations

Supporting eligibility inquiries

Ensuring bills are correct and mailed timely

Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions related to membership and billing. Resolving related problems

Participating team-based projects

Working hours: 8:00 AM - 8:00 PM

Skills:

Demonstrated ability to work in a team-based environment

Excellent customer service skills

Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems

Excellent communication skills

Excellent conflict resolution and decision making capabilities

Ability to work productively at multiple tasks

Education:

Bachelors

Experience:

Experienced

Qualifications:

Minimum of 2 years experience in accounting, finance or related field PREFERRED

Proficiency in math, data entry, typing, spelling and grammar, for which tests are, REQUIRED

MS Office Proficient

*Feel free to apply by emailing me at widlyn.daniels@randstadusa.com a MS Word version of your resume then contacting me on my direct line by 954.308.1021 or texting me at 707-733-3120 *

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.