Randstad Technical Writer III in South San Francisco, California

Technical Writer III

job details:

  • location:South San Francisco, CA

  • salary:$60 - $66.26 per hour

  • date posted:Wednesday, December 5, 2018

  • job type:Contract

  • industry:Information

  • reference:659504

job description

Technical Writer III

job summary:

  • Google Product, an Alphabet company, lives at the intersection of technology, data science and healthcare.

  • Our mission is to make the world's health data useful so that people enjoy longer and healthier lives.

  • We are developing tools and devices to collect, organize and activate health data, and creating interventions to prevent and manage disease.

  • Our team combines expertise in biology, chemistry, physics, medicine, engineering, computer science, and more to create interventions that exponentially improve patient care.

  • We partner with leading life sciences, medical device and government organizations to enable fast development, meaningful advances, and deployment at scale.

  • Our work spans many projects, including OnDuo, a virtual clinic aimed to help people with diabetes live their very best lives;

  • Project Baseline, the quest to map human health beginning with a 10,000 person observational study;

  • Liftware, stabilizing utensil handles to aid individuals with hand tremor or limited mobility; and Debug, an effort to eradicate mosquito-borne disease with Sterile Insect Technique.

  • For more information, please visit our website.

  • As a Content Strategist at Google Product, you will shape product experiences by creating useful, meaningful, and engaging content that helps users adopt our solutions and facilitate behavior change.

  • You will not let complex medical/health related information scare you: you take complicated concepts and make them easy to understand by our users.

  • You will strive to motivate the users by targeting the content specifically to them.

  • You will collaborate closely with behavioral scientists to infuse behavioral change principles into the content.

  • You will help set the vision, voice and tone for content and drive cohesive product narratives across multiple platforms and touch points.

  • As a stellar writer, you have a portfolio of work that demonstrates content that simplifies and beautifies the overall user experience.

  • You work with people in a variety of roles including UX designers and researchers, behavioral scientists, product managers, engineers, marketing, user success, clinical, and regulatory.

  • You regularly use empathy, logic and hard data to inform content choices, and you become an expert in your product area.

  • You provide content recommendations that include the right words and you work with designers to complement the content with data and images.

  • This position is a 1-year contract role, based in South San Francisco, CA.

location: South San Francisco, California

job type: Contract

salary: $60.00 - 66.26 per hour

work hours: 9am to 6pm

education: Bachelors

responsibilities:

Responsibilities

  • Partner with the product team (including PMs, behavioral scientists, UX designers and researchers, medical experts) to assess the content needs for product and feature launches

  • Turn complex and potentially intimidating information into educational content that patients/users are excited to engage with and act upon.

  • Collaborate with user research to understand how the content is received by users.

  • Build and manage vision for product voice and tone across a product.

  • Document your strategies with guidelines, and establish best practices and strategy principles.

  • Create overall narrative arcs across products to ensure clarity, cohesion and user engagement.

  • Implement these narrative arcs through user interface copy, as well as long and short form articles, as needed.

  • Create a system for managing content and partner with the clinical, UX, and regulatory teams to implement a content review strategy.

qualifications:

BA/BS degree in English, communications, marketing, or a related field - or equivalent practical experience.

skills: Qualifications Minimum qualifications:

  • BA/BS degree in English, communications, marketing, or a related field - or equivalent practical experience.

  • 3 years of experience in an editorial, copywriting, content strategy, online content production, or marketing communications.

  • A portfolio of writing samples that demonstrate different types of content (e.g., long form, UI text).

Preferred qualifications:

  • A relevant graduate degree (e.g., PhD in humanities, behavioral science, or related field) - or equivalent practical experience.

  • Experience working as a member of a multi-disciplinary product development team.

  • Understanding of behavioral science principles and the role content has in facilitating behavior change.

  • Experience writing content in a healthcare or educational setting.

  • Excellent communication skills and collaborative working approach.

  • Experience with content management systems (CMS).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.