Randstad Business Analyst in Taunton, Massachusetts
date posted:Thursday, January 31, 2019
industry:Professional, Scientific, and Technical Services
This position develops business requirements and user stories for a systems transformation initiative focused on simplifying the overall customer experience from quote to order to bill and repair.
Engages with business, architecture and IT teams to review solutions and designs and perform user acceptance testing pertaining to implementation of the requirements.
As part of the digital client experience team, this position will have specific responsibility for the functional area of SERVICE ASSURANCE.
location: Taunton, Massachusetts
job type: Contract
work hours: 9am to 5pm
Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices or precedent.
Acts independently to identify and select appropriate methodologies. Work customarily and regularly (50% of time or more) requires the exercise of discretion and independent judgment.
Normally receives general instructions on non-routine or new assignments. Decisions are made independently for most work assignments.
One to several tasks are assigned concurrently with direction readily available.
Contact is typically coordinative in nature and involves exchanging detailed technical information.
May deal with both internal and external contacts.
Must Have Skills:
Microsoft Suite - Word, Powerpoint, Excel
Excellent written and oral communications skills
Experience working in a technical program / project role in a large company with multi-locations
Demonstrates working knowledge in job-related functional area and of the business.
Bachelor's degree, or equivalent. 10+ years of experience
Google suite - Gmail, Slides, Sheets, Docs
Previous Verizon experience is a plus
skills: Business Analyst
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.