Randstad Business Analyst in Taunton, Massachusetts

Business Analyst

job details:

  • location:Taunton, MA

  • date posted:Thursday, January 31, 2019

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:668438

job description

Business Analyst

job summary:

This position develops business requirements and user stories for a systems transformation initiative focused on simplifying the overall customer experience from quote to order to bill and repair.

Engages with business, architecture and IT teams to review solutions and designs and perform user acceptance testing pertaining to implementation of the requirements.

As part of the digital client experience team, this position will have specific responsibility for the functional area of SERVICE ASSURANCE.

location: Taunton, Massachusetts

job type: Contract

work hours: 9am to 5pm

education: Bachelors

responsibilities:

Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices or precedent.

Acts independently to identify and select appropriate methodologies. Work customarily and regularly (50% of time or more) requires the exercise of discretion and independent judgment.

Normally receives general instructions on non-routine or new assignments. Decisions are made independently for most work assignments.

One to several tasks are assigned concurrently with direction readily available.

Contact is typically coordinative in nature and involves exchanging detailed technical information.

May deal with both internal and external contacts.

qualifications:

Must Have Skills:

Microsoft Suite - Word, Powerpoint, Excel

Excellent written and oral communications skills

Experience working in a technical program / project role in a large company with multi-locations

Demonstrates working knowledge in job-related functional area and of the business.

Bachelor's degree, or equivalent. 10+ years of experience

Desired Skills:

Google suite - Gmail, Slides, Sheets, Docs

Previous Verizon experience is a plus

skills: Business Analyst

user stories

customer experience

SERVICE ASSURANCE.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.