Randstad Customer Service Representative in Warwick, Rhode Island

Customer Service Representative

job details:

  • location:Warwick, RI

  • salary:$17 - $18 per hour

  • date posted:Monday, January 21, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Mesr/Anlyz/Cntrl Instrmnts

  • reference:S_724125

  • questions:shanna.ferguson@randstadusa.com401-831-1234

job description

Customer Service Representative

Our client in West Warwick is seeking a Customer Service Specialist to support the company's Inside Sales team for a temporary to hire opportunity. The person in this role will be required to provide customer support, quotations, and order assistance. This is a full time position, Monday- Friday 9:00 am -6:00 pm (or 8:00 am-5:00 pm) and will offer an hourly rate of $17-18/hr based on experience.

Responsibilities:

Responsibilities will include:

  • Contact existing and prospective customers

  • Handle incoming customer service calls and emails

  • Maintains the CRM customer database, updates account and opportunity information and coordinates with Media Sales Specialists and RSMs.

  • Up-sell/Recommend products

  • Quotes prices and credit terms and prepares sales contracts for orders obtained

Working hours: 9:00 AM - 6:00 PM

Skills:

Skills:

  • Telephone sales skills

  • Must possess a "Can-do" attitude

  • Energetic self-starter with excellent work ethic

Proficiency in MS Office and ability to learn new software systems rapidly.

Education:

Bachelors

Experience:

Experienced

Qualifications:

Required Education and Experience:

  • High School Diploma/GED required or equivalent, Associate's Degree (A.S.) or Bachelor's (B.S.) preferred

  • 2-4 years of experience in a customer service setting

  • Exceptional organization, communication and interpersonal skills.

  • Experience using (CRM) software, Microsoft Office and order processing (ERP) software is highly preferred

If you are interested in being considered for this role and meet the qualifications of this position, please apply directly to this positing. For any additional questions that have not been addressed in this positing, you can contact Shanna Ferguson at Shanna.Ferguson@randstadusa.com or 401-831-1234.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.