Randstad Call Center Representative Inbound in Westwood, Massachusetts

Call Center Representative Inbound

job details:

  • location:Westwood, MA

  • salary:$17 - $18 per hour

  • date posted:Wednesday, November 21, 2018

  • experience:Experienced

  • job type:Permanent

  • industry:Administrative and Support Services

  • reference:S_707309

  • questions:jamison.brissette@randstadusa.com781-344-2498

job description

Call Center Representative Inbound

Are you looking for an opportunity to support a dynamic, rapidly growing organization? Feel stuck in your current career track with nowhere to go as a Customer Service professional? If this sounds like you, we want to talk to you!

Randstad has partnered with a global Medical device manufacturer to find an exceptional Customer Service professional. Conveniently located near shops and a variety of restaurants just off Rt. 95 in Norwood, make your commute one of convenience and lunch break as simple as the type of food you are looking for today.

Responsibilities:

Customer Service responsibilities include but are not limited to:

Providing exceptional customer service by working collaboratively with production, shipping and receiving, technical support to track orders and troubleshoot product information

Working with other Customer Service colleagues and management to collaborate on service solutions

Working across multiple platforms of communication (Email, chat function and telephone)

Helping customers select the right products for their intended application and needs

Entering in orders with accuracy ensuring the integrity of data

Working hours: 8:30 AM - 5:30 PM

Skills:

Superior client centric focus

Ability to multitask in a busy environment

Exemplary customer service skills demonstrated through excellent written and verbal communication

Desire to continually improve daily processes by sharing consistent feedback with leadership

Excellent telephone etiquette

Education:

High School

Experience:

Experienced

Qualifications:

3-5 years of customer service experience (in a manufacturing environment preferred)

Experience with JD Edwards

Track record of meeting and exceeding corporate goals, initiatives and organizational metrics

If you are looking for a company interested in growing your career with you and deserve a position within a seasoned team of professionals with long standing relationships this position is for you! Call Jamison Brissette directly at: 781-344-2498 or email your resume for immediate consideration to: jamison.brissette@randstadusa.com. Video interviewing is encouraged for your convenience.

We look forward to getting to know you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.